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Is Amplify Color compatible with older IOS devices?

PostPosted: Thu Jul 16, 2015 9:24 am
by clints775
Hi, I love the plugin. It works great and exactly as expected on my iPad Air 2, but on the iPhone 4s and iPad 3, the colors get really crushed and have banding. Is there a setting that I've gotten wrong, or are older devices not supported? I've attached two screenshots as examples.

Thanks for your help!

Re: Is Amplify Color compatible with older IOS devices?

PostPosted: Thu Jul 16, 2015 10:18 am
by Ricardo Teixeira
Hello,

Thanks for using Amplify Color, we really apreciate it.

That's odd, it should work on older devices. From the image look it seems that the LUT compression values are incorrect, are you using separate builds or is it the same build on both devices?

Thanks!

Re: Is Amplify Color compatible with older IOS devices?

PostPosted: Thu Jul 16, 2015 6:47 pm
by clints775
It is the same build for both devices. I'm not sure if there are any unity settings that automatically change between devices, but I haven't set any to my knowledge.

Re: Is Amplify Color compatible with older IOS devices?

PostPosted: Thu Jul 16, 2015 9:07 pm
by Ricardo Teixeira
Thank you for the additional information. Is the issue present with both the Standard and Mobile quality level?

Thanks!

Re: Is Amplify Color compatible with older IOS devices?

PostPosted: Fri Jul 17, 2015 9:55 am
by clints775
Setting it to mobile makes all the devices match :D But there's blue banding artifacts. Can I fix the banding somehow?

Re: Is Amplify Color compatible with older IOS devices?

PostPosted: Fri Jul 17, 2015 10:56 am
by Ricardo Teixeira
Interesting, that might help us track down the issue. We will get back to you as soon as possible.

Thanks!

Re: Is Amplify Color compatible with older IOS devices?

PostPosted: Wed Jul 29, 2015 9:28 am
by clints775
Hi Ricardo,

Just checking in to see if there is any way to fix the color banding in mobile mode. Thanks!

Re: Is Amplify Color compatible with older IOS devices?

PostPosted: Wed Jul 29, 2015 10:59 am
by Ricardo Teixeira
clints775 wrote:Hi Ricardo,

Just checking in to see if there is any way to fix the color banding in mobile mode. Thanks!


Hello Clint,

Our apologies for the delay, this specific issue proved to be a bit harder to track down than we expected. Unfortunately we have quite the task backlog and one of our coders is currently away, it might be a couple of weeks until we have an update.

Our next step is to examine the actual shader work for possible issues, we will be in touch as soon as possible.

Just out of curiosity; using the Standard mode, do you still get the initial reported problem if you override the LUT texture compression?

Image

Thanks!

Re: Is Amplify Color compatible with older IOS devices?

PostPosted: Wed Jul 29, 2015 12:34 pm
by clints775
Thanks for getting back to me, Ricardo. When I set the override for iphone to RGBA 32, it still has the original crushed problem.

Re: Is Amplify Color compatible with older IOS devices?

PostPosted: Wed Jul 29, 2015 2:26 pm
by Ricardo Teixeira
clints775 wrote:Thanks for getting back to me, Ricardo. When I set the override for iphone to RGBA 32, it still has the original crushed problem.


Hello Clint,

Thank you for taking the time to try it out, we really appreciate it. Sounds like it's really a problem on the shaders side. Thank you once more for the valuable feedback we will contact you as soon as we have an update on this problem.

All the best,
Ricardo Teixeira